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Client Rights & Responsibilities

Creating Strong Professional Partnerships

Successful professional relationships are built on mutual respect, shared responsibility, and open communication. The International Professional Registrar recognises that both clients and professionals have important roles in achieving positive outcomes.

Clients have the right to be treated with dignity, fairness, respect, confidentiality, and professionalism. They have the right to receive accurate information regarding services, qualifications, fees, limitations of practice, confidentiality, informed consent, and available options. Clients should feel safe to ask questions, participate in decision-making, and raise concerns whenever necessary.

At the same time, clients also have responsibilities that contribute to successful professional relationships. These include providing accurate information, respecting professional boundaries, attending agreed appointments, communicating honestly, following agreed processes where appropriate, and treating professionals with courtesy and respect.

The International Professional Registrar promotes collaborative professional relationships where mutual respect enhances trust, communication, and successful outcomes for everyone involved.