Preliminary Assessment
Every complaint begins with a Preliminary Assessment.
The purpose of the Preliminary Assessment is to determine whether the concern falls within IPR's remit and whether further professional conduct proceedings may be necessary.
Receipt of a complaint does not mean that the allegations have been proven.
Assessment
The IPR may consider:
- whether the person complained about is registered with IPR;
- whether the alleged conduct occurred during their registration or is otherwise relevant to current professional standing;
- the seriousness of the allegation;
- whether sufficient information has been supplied;
- whether the allegation could constitute a breach of IPR standards;
- whether another organisation or regulator has jurisdiction;
- whether there are safeguarding concerns;
- whether there is an immediate risk to the public;
- whether the matter could appropriately be resolved informally;
- whether mediation may be appropriate; and
- whether a formal Professional Conduct Inquiry is required.
Additional information
The IPR may request further information from:
- the complainant;
- the registered professional;
- witnesses;
- employers;
- training providers;
- supervisors;
- professional organisations;
- regulators; or
- other relevant parties.
Information will only be requested and processed where relevant and appropriate.
Possible outcomes
Following the Preliminary Assessment, the IPR may:
- determine that no further action is required;
- request additional information;
- provide guidance;
- refer the matter for informal resolution;
- recommend mediation;
- refer the matter to another appropriate organisation;
- open a Professional Conduct Inquiry;
- refer the matter directly for a formal hearing where warranted; or
- consider interim protective action in serious cases.